Last Updated: October 30, 2026
Welcome to Hotel Trezino Jaipur. Your privacy and the security of your personal information are important to us. This Privacy Policy explains how Hotel Trezino (“we,” “our,” “us,” or “the Hotel”) collects, uses, stores, and protects your personal information when you visit our website, contact us, make a reservation, or use our hospitality services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand how your information is handled.
1. Information We Collect
When you visit our website, contact our team, or make use of our services, we may collect certain personal and non-personal information.
Personal Information
Depending on your interaction with us, we may collect:
- Full name and contact details.
- Email address and mobile number.
- Residential or billing address, where required.
- Check-in and check-out dates.
- Number of guests and room preferences.
- Booking and reservation details.
- Special requests related to your stay.
- Information submitted through contact and enquiry forms.
- Event requirements for banquet hall and conference hall bookings.
- Restaurant reservation details and dining preferences, where provided.
Payment Information
If you make a payment for a hotel reservation, restaurant service, or event booking, payment-related information may be processed through authorised third-party payment providers.
We do not intend to collect or store complete card details, banking passwords, UPI PINs, or other confidential payment credentials on our website.
Non-Personal Information
We may automatically collect certain technical information when you browse our website, including:
- IP address.
- Browser type and version.
- Device and operating system information.
- Pages visited and time spent on our website.
- Referring website or source.
- General website usage and interaction data.
This information helps us understand visitor behaviour and improve our website experience.
2. How We Use Your Information
We collect personal information to provide better hospitality services, respond to enquiries, and improve your overall experience with Hotel Trezino.
Your information may be used for the following purposes:
- To process hotel room reservations and booking enquiries.
- To communicate booking confirmations and reservation updates.
- To respond to questions and requests submitted through our contact forms.
- To assist with banquet hall bookings for events and celebrations.
- To manage conference hall enquiries and corporate event arrangements.
- To handle restaurant reservations and enquiries for Mezaza Restaurant Rooftop & Lounge.
- To provide information about available services, facilities, and special offers.
- To improve our website functionality and customer experience.
- To maintain business records and comply with applicable legal requirements.
- To prevent fraudulent activities and protect our website and services.
We only use personal information for purposes that are relevant to our business operations and the services you request.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve browsing performance and provide a better user experience.
Cookies are small text files stored on your device that help websites remember certain information about visitors.
We may use cookies to:
- Understand how visitors interact with our website.
- Improve website speed and functionality.
- Remember user preferences.
- Analyse website traffic and performance.
- Support website analytics and marketing activities.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.
4. Sharing of Personal Information
Hotel Trezino respects your privacy and does not sell or rent your personal information to third parties for their independent marketing purposes.
However, we may share relevant information with trusted third parties when necessary to provide our services or operate our business.
These may include:
- Payment Service Providers: To securely process transactions and payments.
- Website and Hosting Providers: To maintain website performance, security, and technical functionality.
- Booking and Reservation Partners: To facilitate reservations and related hospitality services, where applicable.
- Analytics Providers: To understand website traffic and improve our online services.
- Communication Services: To respond to enquiries and send booking-related communications.
- Legal and Regulatory Authorities: When disclosure is required by applicable laws, regulations, or legal processes.
We expect relevant service providers to handle personal information responsibly and in accordance with applicable privacy and data protection requirements.
5. Data Security
We take reasonable technical and organisational measures to protect the personal information shared with us against unauthorised access, disclosure, alteration, misuse, or loss.
These measures may include secure website connections, access controls, website security tools, and appropriate data-handling practices.
However, no method of internet transmission or electronic storage is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.
Information related to reservations, payments, guest communications, and business transactions may be retained for operational, accounting, legal, or regulatory purposes.
When personal information is no longer required, we take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable legal requirements.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, payment platforms, maps, social media platforms, or other external services.
These third-party websites operate independently and may have their own privacy policies, terms, and data-handling practices.
Hotel Trezino does not control the privacy practices of external websites. We recommend reviewing their respective privacy policies before sharing personal information with them.
8. Your Privacy Rights
Depending on applicable laws, you may have certain rights regarding your personal information.
These rights may include:
- Requesting access to the personal information we hold about you.
- Requesting correction of inaccurate or incomplete information.
- Requesting deletion of personal information, subject to legal and business retention requirements.
- Withdrawing consent where information is processed based on your consent.
- Requesting information about how your personal data is being used.
- Raising concerns about the handling of your personal information.
To exercise any applicable privacy rights, please contact us using the details provided below.
9. Children’s Privacy
Our website and services are intended for general audiences. We do not knowingly collect personal information directly from children without appropriate consent from a parent or legal guardian, where required by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and address the matter.
10. Marketing Communications
We may occasionally send information about hotel updates, dining experiences, special offers, promotions, and other relevant services, where permitted by applicable law.
You can opt out of promotional communications at any time by following the unsubscribe instructions in the communication or contacting our team directly.
Please note that opting out of promotional messages will not prevent us from sending essential communications related to your reservations, bookings, or service requests.
11. Changes to This Privacy Policy
Hotel Trezino reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable legal requirements.
Any updates will be published on this page along with the revised “Last Updated” date.
We encourage visitors to review this page periodically to stay informed about how their information is protected.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Hotel Trezino Jaipur
Address:
80 Feet Road, Engineers Colony, Manyawas, Mohru Nagar, Mansarovar, Jaipur, Rajasthan 302020, India.
Hotel Contact Number: +91 82338 86698
Restaurant Enquiries: +91 92515 82706
Email: info@hoteltrezino.com
Website: https://hoteltrezino.com/
We value your trust and are committed to handling your personal information responsibly while providing you with a comfortable and welcoming hospitality experience.
Thank you for choosing Hotel Trezino Jaipur.
